colinrealestate

Since the REAA was formed in November 2009, close to 3000 complaints have been lodged against agents. The REAA regulates Real Estate agents, branch managers and salespeople, under the REAA Act 2008. Incompetency, negligence and misleading behaviour make up the highest number of complaints followed by failing to disclose information and trading without a license. But a large number of the complaints were either withdrawn, resolved or the REAA decided not to take the matter further. A Northland agent had 2 complaints filed against him but both were dismissed. It is easier for the public to lay complaints against the agent, but it could take 18mths for it to be resolved and then it can be appealed. Complaints are first lodged with the REAA and the more serious are referred to the Real Estate Agents Disciplinary Tribunal.

Filed under: REAL ESTATE | Tagged: Real Estate